Privacy Policy

Last Updated: Aug 11, 2022

Yoxel, Inc., a Florida corporation ("YOXEL", “us”, or “we”) respects your privacy. We created this Privacy Policy to let you know what information we collect and how we use it, as well as our practices regarding such information.

This Privacy Policy applies to:

  • The website https://threadbot.io/ (the “Website”); and
  • The Pebbles service and applications (the “Service” or “Pebbles”);

This Privacy Policy does not apply to:

  • Information we collect offline or by any other means (such as through other products or services we may offer); and
  • Information collected by our affiliates or any other third parties, which may have their own privacy policies.

Please read this Privacy Policy carefully and save it. If you do not agree with it, you should not use the Service or access the Website. By using the Service, the Website or by accepting or responding to messages or chat requests from users of the Service (including via email), you consent to the practices prescribed in this Privacy Policy.

What information does YOXEL collect?

  1. Personal Information. When we refer to “Personal Information” in this Privacy Policy, we mean any information by which you may be personally identified or contacted, whether online or offline. When you use the Service, fill out any forms located on the Website or send or respond to messages or chats via the Service, we may collect certain Personal Information from you, such as your first and last name, email address, phone number and company name or other employment information. Additionally, if you send messages via the Service, whether you do so via an email provider or a third-party messaging platform, we may view the content of those messages, including any Personal Information you choose to provide in those messages. It is always your choice whether or not to provide Personal Information. If you choose not to provide requested Personal Information, you may not be able to participate in certain activities or use certain features of the Service.
  2. Technical Information. We may also collect and use technical data and related information, such as information about your device, system and application software, peripherals and other data related to your interactions with the Service (“Technical Information”). We automatically receive and record information from your browser about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the webpage you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services. YOXEL does not consider this information to be Personal Information. YOXEL owns all Technical Information and may use it for any lawful purpose.
  3. Third-Party Platform Information. We may also collect information (including Personal Information) about you from various third-party messaging platforms (e.g. Slack) (each, a “Messaging Platform”) through their applicable APIs or otherwise ("Messaging Information").
  4. Surveys. From time to time we may collect information from customers via surveys. This information is used solely to improve the content of our web pages and the quality of our service and is not shared with any third parties. Other Information You Voluntarily Disclose. Certain features of the Service are designed to display Information that you choose to provide to other users (such as sharing email snippets across Messaging Platforms) or to other third parties (such as Messaging Platforms). Please keep in mind that whenever you voluntarily disclose Information through the Service, that Information can be seen by those users or third parties to whom you send that Information. We are not responsible for the security or privacy of any Information you choose to submit in connection with these features.

How does YOXEL use this Information?

Except as described in this Privacy Policy or in our Terms of Service, Personal Information, Technical Information, Messaging Information (collectively, “Information”) that you provide or that we collect will be kept confidential and used to support your relationship with YOXEL.

We may use your Information, including your Personal Information, as follows:

  • To enable you to participate in interactive features of the Service (such as communications between users)
  • To provide services and customer support to you.
  • To improve, test, update, and monitor YOXEL’s products and services for a better user experience.
  • To communicate with you, including about the Service or your account.
  • For any other purpose we may describe when you provide the Information.

In addition, YOXEL and its third-party partners may also use the Information to: remember your Information so you will not have to re-enter it during a subsequent visit; help you efficiently access your Information after you sign in; diagnose or fix technology problems; and for security and fraud prevention purposes.

Information We Share

Except as described in this Privacy Policy, YOXEL does not share, rent or sell your Personal Information with third parties.

YOXEL or its agents, vendors or contractors may disclose Information, including your Personal Information, to third parties in the following circumstances:

  • To our agents, vendors or contractors that we use to support the internal operations of our business including the Service and the Website and who are required to keep the Information confidential and use it only for the purposes for which we disclose it to them;
  • To Messaging Platform providers in connection with our provision of the Service;
  • If required to do so by law, comply with legal process or to comply with a governmental or regulatory request;
  • To protect and defend the rights or property of YOXEL or its agents or contractors;
  • To enforce our Terms of Service or other YOXEL agreements;
  • To act in urgent circumstances to protect the personal safety of users of the Service, the Website or the public; and
  • As part of a transaction or potential transaction where YOXEL merges with another organization, files for bankruptcy, or sells its assets or capital stock.

Security of Your Information

We maintain physical, electronic, and procedural safeguards designed to protect the Information. Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of the Information and you acknowledge and agree that you transmit it to us at your own risk.

We have put in place procedures to deal with any suspected data security breaches and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

We will retain your Personal Information for as long as your account is active, or for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Third-Party Websites, Services and Technologies

We may provide links to third-party websites on the Website or in other communications to you. These links may appear as a specific domain name or URL or may be activated by clicking on an advertisement or other icon or graphic. Please be aware that other websites and services, including the websites of third parties that you connect with through the Service, may collect personally identifiable information about you. We cannot control and are not responsible for the information collection practices of any third-party websites, services or applications. We encourage you to carefully review their terms of use, privacy policies, and any other legal notifications before using or providing information through such websites, services or applications.

Further, the Service may employ third party technologies that require you to accept such third party’s terms. This Privacy Policy does not cover the information practices of those third-party technologies.

International Transfers

Information collected from you may be stored and processed in the United States or any other country in which YOXEL or its affiliates, subsidiaries, agents or contractors maintain facilities. If you are accessing the Service from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your data to the United States and processing globally. By providing your Information, you consent to any transfer and processing in accordance with this Privacy Policy.

To transfer Personal Information from the EEA to the U.S. we use standard contractual clauses (also known as “Model Clauses”). The Model Clauses have been adopted by the European Commission and are deemed to provide adequate safety mechanisms to transfer Personal Information to the U.S. You can request a copy of our Model Clauses by emailing us as indicated below.

Children’s Privacy

The Website and the Service are not intended for children under the age of 13. We do not knowingly collect Information from children under 13. If you believe that we may have collected Information from a child under the age of 13, please contact us at privacy@yoxel.com.

Changes to this Privacy Policy

This is our entire Privacy Policy and it replaces any earlier version. We may change this Privacy Policy by posting a new version on the Website or through the Service, and it is your responsibility to review this Privacy Policy periodically. If we make material changes to our practices regarding the collection, use and sharing of your Personal Information, we will notify you via e-mail to the email address you provide to us and/or through a notice on the Website home page or via the Service.

When we do change the Privacy Policy, we will also revise the effective date. Your continued use of the Service after such date constitutes your agreement to this Privacy Policy and any updates.

Contacting YOXEL

For questions or comments regarding this Privacy Policy, please contact us at Yoxel, Inc., 4343 Anchor Plaza Pkwy, Suite 225, Tampa, FL 33634 and privacy@yoxel.com.